01206 808 129
Director
For over 16 years, Melanie has been the Managing Director of Virtual PA Services. Responsible for overseeing the growth and development of the company and focusing on our clients, prospects and staff; ensuring our high standards and quality relationships are consistently maintained. In 1987, Melanie started her career at Barclays Bank, where she invested 23 years of hard work and commitment, gaining valuable knowledge and experience within the financial industry. Using her entrepreneurial spirit, Melanie established Virtual PA Services in 2008 and since then, has proudly grown the business to the success it is today. Melanie enjoys spending time outside of work with friends and family or walking her four dogs!
Operations Director
Joining VPA as a PA in 2008, Zara became our Operations Director in 2014, and played a major role in progressing VPA Services into the business it is today. Zara now oversees the day to day operating of the company; using her 16 years of St. James’s Place experience to ensure our staff feel happy and supported with their professional development and that we continue to provide a specially tailored service to SJP Partners and keep up to date with any changes in their systems. Outside of work Zara likes to enjoy time with her family, particularly taking her children to the zoo. As a keen fundraiser she loves organising charitable events and has completed many challenges for charity; from mud runs to climbing mountains!
PA to the Directors
Super helpful Eve enjoys nothing better than organising, whether it be at work, at home or for the community cinema project! Eve has an exceptional talent for ensuring all runs smoothly in the VPA office, what would we do without her? In truth we are all a bit scared of Eve – she is a Governor (at the local school that is)!
Team Assistant
Puppy loving Lucy helps look after everyone in the office, much like she does at home with her very own little Staffie, Pablo! Her passion for being organised, partnered with six years administration experience, makes for a tactical Team Assistant, and she can always ‘pump up’ the energy in the office – she owns her own balloon company!
Office PA
Media graduate Connor is the creative one of the team, offering inventive solutions to any in-house problems that pop up! His experience in video editing has given him an eye for detail and great computer skills- these attributes enable him to be a free thinking and innovative Office PA! Outside of work, Connor is a total car fanatic, which explains his ‘drive’ to succeed!
Senior PA Team Leader
Delightful Deborah is as bright as a button and a brilliant Team Leader! We often wish we could clone our staff, and in Deborah’s case we could – we just need to convince her twin sister to come on board! Outside of work, Debs loves spending as much time with her husband and little boy, using her PA skills and Geography degree to plan the most exciting days out!
Senior Team Leader
Michaela loves enjoying time with her family – both the one at home and at work! She spends a lot of time working alongside her team to ensure everything runs as smoothly and efficiently as possible, and away from the office, Michaela prefers to unwind and relax with her dog, Jax! Her love of the great outdoors gives her a fabulous vitality for life which makes for a very pro-active and motivated Team Leader. Also partial to a ride out on her trusty steed, Sonny, Michaela isn’t afraid to have a ‘hack’ at any challenge, and we can assure you there is no horsing around in the office!
Paraplanner & Team Leader
Kind-hearted Jade is an avid charity fund raiser and is extremely dedicated to helping many great causes. Currently on her journey to become Chartered, she has earnt the Award in Long Term Care Insurance, Certificate in Mortgage Advice and the Diploma in Regulated Financial Planning. Not only does Jade know her stuff, she’s focused and efficient, and is always willing to share her knowledge and to support our clients! Never fearing a challenge, Jade has also conquered Mount Snowdon, not once, but twice! So believe us when we say, “Ain’t no mountain high enough!”
Paraplanner
Active and attentive, Avene loves enjoying the countryside, or sitting in with a good puzzle! Her enthusiasm & hard work has earnt her a Diploma in Regulated Financial Planning, enabling her to become an efficient, professional, and knowledgeable Paraplanner! Avene has lived and worked all over the world, including South Africa and Australia – if she can handle the change in weather, she can certainly handle anything you throw her way!
Paraplanner
Sublime Suzanne brings a wealth of financial services knowledge and experience to the team; the combination of her L4 Diploma and 23 years in in the industry make for a confident and very well informed Paraplanner! Outside of work, Suzanne spends as much time outdoors as possible, in the UK or around the world; she’s visited Australia, Canada, Thailand and more! Loving to travel and embrace nature, Suzanne is a big fan of camping, so she is always well prepared for any rainy day you may face!
Data Analyst
Affable Abby absolutely adores animals, particularly her British Bulldog, Bronson! Family focused, Abby likes getting out and about with her kids or catching up with her closest friends! Abby’s determination and professionalism guarantees she delivers a thorough service, and her past experience at an estate agents ensures she keeps things moving!
Paraplanner
Brilliant Beth has a passion for paraplanning; boasting over 9 years’ experience at St. James’s Place and a host of qualifications, she really is an asset to the team! Beth loves to exercise; having completed a number of half marathons and park runs, her cocker spaniel is a very well-walked pooch! She has recently turned her interests to open water swimming and cold water training, so rest assured she is always ready to ‘take the plunge’!
Paraplanner
Emily is DipPFS and EFA Qualified, so she certainly knows her stuff; not to mention her 5 years’ working with St. James’s Place and further experience in trading in Canary Wharf! Outside of work, Emily enjoys online gaming, and even creates her own content which makes for a very methodical and meticulous Paraplanner! When she’s not working, you might find Emily Lindy Hopping! Her love for dance saw her perform at the Queen’s Jubilee, so we can promise her work will be ‘on pointe’!
Paraplanner
Maintaining a strict gym schedule as well as having great ambition to become chartered, Matthew is a Paraplanning powerhouse! Super focused and naturally hardworking, he continually produces high quality Suitability Letters, having even placed in SJP’s top 100 Paraplanners. In his spare time, Matthew loves drumming, so don’t be shocked if he ‘beats’ your expectations!
Team Leader Assistant
Zestful Zoe loves to seize the moment, travelling all over the country to find different walks to enjoy with her dog Alfie. Always striving to reach new heights, she’s even hiked up the Brecon Beacons waterfalls! A self-confessed ‘organisation freak’ Zoe has demonstrated her natural knack for administrative tasks - previously juggling multiple clients as part of a large firm - and now she puts this to use as a fantastic PA! In addition to her Business Management degree, Zoe has also trained as barber, so she has what it takes to ‘shave’ you time and cut down your workload!
Personal Assistant
Ambitious Amber is a dedicated and hardworking PA with a passion for organisation and her hardworking nature, trustworthiness, and administrative skills make her a great asset to VPA. An avid sports enthusiast, she works really well in a team, both in the office and on the pitch! Amber likes to keep life as organised as possible… although her Cavapoo, Odie, still hasn’t got the memo!
Personal Assistant
Adventurous Amy loves getting out and exploring new places; whether it’s with her friends, family, or her two dogs! Having completed her business and finance focused educational career, Amy went on to work within administration and the financial industry, making her a well experienced and proficient PA! Amy has been to many lavish locations around the world, and even lived in Cyprus for 3 years, so she’s certainly used to the ‘heat’ if your workload gets busy!
Personal Assistant
Previously a cabin crew manager, Anya has travelled around the world, developing her ability to excel under (cabin) pressure and adapt to various environments. She loves immersing herself in books and films in her free time - working through an ever-growing reading list and frequently visiting the cinema. Given the above, don’t be surprised if she flies through your task lists and starts a new chapter for your business!
Personal Assistant
Convivial Carly loves spending her free time enjoying good music with great people, or going on adventures with Teddy, her bouncy Cockapoo! With extensive experience in the insurance industry and a compassionate nature, Carly is a knowledgeable, kind and considerate PA! Carly’s moment in the spotlight (literally!) may have induced stage fright, but she still provides an outstanding performance every time!
Personal Assistant
Naturally hardworking with a knack for great time management, Catherine fits in perfectly at VPA! Catherine has a love for animals and the great outdoors which means outside of work, she can be spotted in the countryside, either beside her dog, or on the back of a horse! Catherine’s previous work experience at a High Street bank has equipped her with great financial knowledge, and her 7 years of experience as a qualified paramedic makes her a real lifesaver for her clients!
Personal Assistant
Charlotte is the musician of the team and can often be found performing with her guitar at an open mic night! Charlotte is also very productive, creative and meticulous – all great qualities for a talented and successful PA! Knitting and crocheting are Charlotte’s other hobbies, if you play your cards right you might get a VPA jumper for Christmas!
Personal Assistant
Naturally organised and hardworking, Charlotte manages her task lists with ease, and she uses her managerial experience at an estate agents to ensure she keeps things moving for her clients! Outside of work, she loves getting away and trying new things, particularly more ‘extreme’ sports - just don’t mention her first time skiing!
Personal Assistant
Energetic Ellie will always ‘go the distance’- whether it’s helping her clients and colleagues, or running half marathons! Previously working for the Department of Transport, Ellie certainly has the ‘drive’ to succeed, putting her love of organisation and actioning task lists to great use as an efficient and determined PA. A big fan of anything pink or sparkly, Ellie has a personality to match and is sure to brighten up your day!
Personal Assistant
With a First Class Law Degree and a background in customer service, Ellie brings precision and people skills to every task she takes on. Exceptionally organised and creatively driven, she thrives on helping others both in and out of the office. Ellie enjoys exploring new restaurants and spending time with her two Westies, Flo and Ted. She is also spends a lot of time on the treadmill and when she’s not running marathons, she’s making sure everything is running smoothly for her clients!
Personal Assistant
Efficacious Erin loves to explore the great outdoors and enjoys any chance to go camping or get out on her paddleboard! Erin’s work experience is a testament to her caring nature, having gained experience as deputy manager at two different nurseries, and becoming an NHS 111 health advisor. At work, Erin always gives 100%; her naturally hardworking attitude ensures she is an organised and efficient PA. Erin is cool, calm and collected, so despite holding a Grade 6 Qualification in Musical Theatre, you won’t catch her making a song and dance about anything!
Personal Assistant
Joyful Georgia just loves to learn! She has previously worked in the education sector, where she not only gained a wealth of experience, but also earned Chartered Certification too! Having spent time in the banking industry, Georgia has plenty of knowledge in dealing with clients’ finances; combining this with her natural flair for accuracy and efficiency makes for an incredibly proficient PA! Outside of work, Georgia enjoys going out and sharing an authentic Indian meal with her family, so she can certainly ‘handle the heat’ in the office!
Personal Assistant
Amazing Grace is an energetic member of the team and just loves to run! She demonstrates a determination to succeed and has even accomplished the London marathon for charity! This tenacity has given Grace the life skills to make her a proactive and proficient PA who really cares about the quality of service she gives her clients. Grace doesn’t always keep this cadence; snuggles with her cockapoo help her cool down!
Personal Assistant
Ever the culinary critique, Hannah has travelled the world in search of new flavours and good wine! Her experience speaking with many people in many countries has sharpened her communication skills and helped her become a very personable PA! In and out of the office, Hannah is known for being trustworthy and loyal - qualities that have (belly)rubbed off on her ‘puppy’, a massive Rhodesian Ridgeback!
Personal Assistant
Always up for a challenge, Joyful Jemima is the adventurous one of the team and will try anything from rock climbing to water sports! Art and literature are two more passions which give Jemima her remarkable creativity, vocabulary and communication skills, and make her an intuitive and resourceful PA! Jemima also loves all things food, so she is sure to ‘cook up’ a plan to get through your workload!
Personal Assistant
Judicious Juliette enjoys swimming, shopping and socialising; when she isn’t out with her friends, she’s planning their next trip! Her keen interest in being organised, along with finance and business, stems from her many avenues of study within the financial sector. At work, Juliette’s driven attitude and keen eye for detail makes her a punctilious PA, but that doesn’t mean she can't relax at the weekend with a Passionfruit Martini!
Personal Assistant
Lovely Leonie comes from a military background, so order and organisation is in her nature! Her time growing up in Germany and Cyprus has made her worldly wise, which combined with her bubbly, relaxed personality means she can get along with anyone, anywhere! When she isn’t burning through her workload, she can be found at home lighting up some incense, as wherever she goes, she always has a ‘spark’!
Personal Assistant
Gym lover Maddie loves to keep fit and she also has the travel bug, enjoying nothing more than ticking a country off her bucket list! This growing thirst for adventure gives Maddie the confidence and experience needed to be a fantastic PA to all her clients! Not only this, her love of dogs makes her great at following up leads!
Personal Assistant
Meticulous Maddie has a string of A* qualifications and the drive and ambition to make her a top performing PA! Maddie is drawn to the lights of London and enjoys spending time with her friends exploring and enjoying new experiences, as well as holidays and adventures further afield! Maddie loves the challenge of problem solving, stemming from her studies in criminology; so if your task list is criminal, she will be happy to investigate!
Personal Assistant
Passionate Paige’s punctual personality proves for a perfect PA! Outside of work, she loves to spend time with her friends and family, whether its taking her cockapoo for a run, or enjoying a cheeky cocktail in the sun! Paige has plenty of administration experience, previously working in a head admin role at a dentist, and her service still provides plenty of smiles at VPA!
Personal Assistant
Well-read Rhiannon enjoys everything literary and even likes writing her own material! An organised, logical thinker, she passed her Investment Operation Technician qualifications alongside building her administration experience and she naturally has what it takes to be a fantastic and efficient PA! When she isn’t in the office, she’s known to be whipping up a delicious meal at home, but isn’t shy of trying someone else’s cooking at a restaurant on the weekends!
Personal Assistant
Sam’s quick learning ability and adaptability have fueled his successful 10-year career in the financial industry—and now, we’re fortunate to have him as part of the VPA team! When he’s not at work, you’ll find Sam either tending to his growing family of cats or exploring new destinations in search of the next great meal. Sam’s dedication knows no bounds—he even moved to a different country to marry his wife. So, when it comes to going the extra mile for his clients, you can count on Sam to deliver every time!
Personal Assistant
Always smiling Sarah loves a laugh, but you’ll see her work is no joke! Her organisation skills combined with her previous work experience ensure that she is a fantastic Personal Assistant! Outside of work, Sarah has seen some wonderful places and wherever she’s been, she does what it takes to seize the moment, even walking up Mount Vesuvius to look over Modern Pompeii! Recently taking up a course in calligraphy, Sarah works hard to show she is the ‘write’ choice of PA!
Personal Assistant
Shining Shona enjoys staying busy! Whether it’s maintaining a strict fitness regime, keeping up with her packed social diary, or even finding the time to go on holiday, her lust for life and super organised mentality ensures she does it all! Having studied fashion and textiles at college, Shona can find an imaginative, creative solution to many tasks, and she’s top PA ‘material’! Her experience as a Barista Maestro at Costa Coffee enables her to provide efficient, outstanding customer service, but it also means she’s ‘queen of the kettle’ in the office!
Personal Assistant
Superb Sian is a fantastic asset to the VPA team! With 6 years’ experience working in the Financial Sector, she is a knowledgeable, pro-active, and meticulous PA who is committed to giving a top-end service to her clients! Outside of work, Sian enjoys playing rugby; (she has previously taken her county team to play at Twickenham)! Her dedication on the pitch is also reflected in the office – you won’t find anyone who will ‘try’ harder to ‘tackle’ your task list!
Personal Assistant
Social butterfly Yasmin is always enthusiastic and happy to help her colleagues and clients alike! She is a dedicated and committed member of the team, using the knowledge from her Finance and Business Diploma to be a fantastic Financial Administrator! Previously, Yasmin started up her own dog care business, which demonstrates just how self-motivated and ambitious she is, as well as proving her entrepreneurial mindset - it also shows she is pro-active and is always happy to ‘take the lead’!
Personal Assistant
When Yazmin isn't performing at weddings or parties, you can find her unwinding on holiday, staying active at the gym, or indulging in a bit of retail therapy. With a wealth of talent and experience, she’s graced the stage at The Brit Awards, appeared on The X Factor, and even danced alongside Little Mix! A passionate netball player, Yazmin brings her energy and enthusiasm to the team, always ready to help you tackle your goals with confidence and drive.
Office Dog
Delilah is the office therapy dog and loves nothing more than a cuddle from anyone in the team! With a super chilled character, she is perfect for the role and is always excited to arrive at the office, with her tail wagging, ready to make everyone smile. Out of work she loves spending time with her furry siblings Dudley, Dolly and Daphne - especially if it means she can go for a relaxing swim with them in the sea!